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InstallShield issue?

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5:43 pm
February 21, 2010

Jae Jun

Admin

posts 680

Here's the resolution that Olivier found.

I downloaded the Vista service pack 2, but it didn't fix the issue. However, I found another way to fix it. I attached a screenshot in case some of your users encounter the same issue.

Right Click on the .exe shortcut

    Properties

        Tab Compatibility

            Compatibility mode (check box)

                Select Win 98/min me

11:40 am
February 20, 2010

Jae Jun

Admin

posts 680

It seems like this isn't the first time it's happening.

I did some searching and found that it is a problem with Vista.

http://support.microsoft.com/kb/939677

In Windows Vista, an application that is packaged by a version of InstallShield that is earlier than InstallShield 12 cannot be installed under the system account context.

This behavior occurs because of a design change for the system profile in Windows Vista.

To resolve this problem, obtain the latest service pack for Windows Vista.

You can download the Vista service pack at http://support.microsoft.com/kb/935791/

11:03 am
February 20, 2010

Olive

New Member

posts 1

Hi Jae,

Let me start by congratulating you on your superb blog.

I bought the premium package yesterday end extracted the 2 files (OldSchoolValue_Spreadsheet.exe and Install-Guide-Manual.txt) to my desktop.

When I run the .exe file, InstallShield starts and then gives me the following message:

1155: File

C:\Users\Olivier\AppData\Local\Temp\{8DB131 School Value Stock Spreadsheet.msi not found

Any idea what's going on? I have Windows Vista and downloaded the package through Firefox.

Thanks in advance for your help.

Olivier

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